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Hard Rock Hotel San Diego delivers authentic experiences that rock, and they all start with an easy, efficient reservation and of course our BEST RATE GUARANTEE.

If after making your reservation you were to find a lower rate, you will not be asked to fill out any claim forms and there will be no hassles. Just call our reservation center at (866) 751-7625 prior to the end of your cancelation period (noted in your confirmation email), tell them where you’ve found the rate and we’ll make an immediate rate adjustment to your reservation. We will match any rate you may find, though the rate must be for the same room type and stay dates, publicly available and bookable. If there are specific rules associated with the rate you find, (e.g. full-prepayment, etc.), your amended reservation would need to follow these new rules; we’ll certainly explain anything like this if you call.

Our Best Rate Guarantee does not apply to unpublished rates, which are not available to the general public. Rates not available to the general public include, but are not limited to:

  • Corporate discount rates.
  • Group rates.
  • Meeting rates.
  • Any rates requiring membership in a club such as AAA rates or AARP rates, affinity program, or other organization where the rates are targeted specifically toward a specific group of individuals and not intended for the general public.
  • Direct mail solicitations.
  • Electronic mail solicitations.
  • Package rates that include the room and other components such as travel, car rental, entertainment, and/or non-breakfast meals.
  • Package or group add-on rates that extend the length of a stay.
  • Rates negotiated for stays extending beyond 30 nights.
  • Rates that are available on auction Web sites.
  • Rates available on Web sites, such as Priceline and Hotwire, that do not disclose the hotel brand until the reservation is completed